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ICICI Pru iProtect Smart helpline details:
1860 266 7766
Note: *MyPolicyJunction acts only as a facilitator and claims settlement shall be at the sole discretion of the insurer.
Required Documents Checklist
Here’s a list of documents you may need to submit the insurer to make a claim. You may or may not need all of them based on your situation.
Settlement of Claim
As per the Insurance Regulatory and Development Authority (IRDA) of India, the insurance companies are required to settle the claim within 30 days from the date the nominee submits the claim form along with all the required documents. In case if the claim is accepted, the payment is made to the nominee and in case it is rejected, the same is required to be communicated to the claimant stating the reasons. Wherein, if the claim requires further investigation, the insurer is obligated to complete the process within 6 months from receiving the written intimation of the claim.